However there is another dimension of consumerism that I would like to explore further. I know a special kind of consumer, the person you usually find first in line to purchase the new phone, the new ipod, the new laptop, the new “gadget” and the latest technology or model of whatever it is the culture industry is selling us.
Meg is a Texas student in the petroleum engineering major. He is also what Grazian refers to as an “early adopter”, an early consumer of a given company product or technology. As far as early adopters are concerned, he is definitely a record breaker. I’ve known him for 3 years, and whenever I buy something new, he always has something newer. He always makes what I own look out of date. My phone is always at least three generations behind his, and my other entertainment gadgets like my ipod are definitely not the “best” option according to him.
If you aren’t an early adopter, I’m sure you know one. Yes I’m talking about the person who can’t wait to show you their new special edition ipod, their new laptop with new features, their new camera, and their new high-tech gadget that can do something so cool – way cooler than what you already own. If the new products are not yet available in stores for you to line up in a cue, he would be the first to purchase it online before it is available for sale locally.
Early adopters are not just geeky consumers as many may think. Their influence on brand success, and impact on society and the consumerist culture can be significant. Potential consumers often seek early adopters’ advice, as they are way ahead in terms of expertise and knowledge on the particular product or innovation. Early adopters would have had more time being acquainted with the product than potential adopters and so would have acquired better understanding of its functions, uses and features. It is then likely that I ask my friend Meg whether I should purchase a certain piece of technology or gadget. Knowing that he would already have that particular item or replaced it about three times he would be a good source for advice and information. Even though I might look up a lot of reviews and information online, the “word-of-mouth” aspect of the interaction theory could be more effective in terms of convincing me to buy a given product. As this analysis on early adopters states, early adopters may “serve as a role model for many other members of a social system”. Early adopters then become somewhat respected by their peers and exemplify a way of using and purchasing products introduced by companies.
When I ask Meg for advice on a given gadget or piece of technology, his role is then to lower my uncertainty of purchasing it and to provide me with a vicarious hands-on experience through his own. His experience may not always be the best. Early adopters can face downfalls, but these negative experiences can serve the benefit of others.
Meg is not an online review or brochure, but someone who is not just trying to sell me a product. Hence, it is only natural that his peers and myself look to him for advice on new products. The effect a “Meg” would bring on any given society is more or less equal. We look to these early adopters for hopes of a successful purchase. It is always rewarding when you invest in something that proves to be suitable and worthwhile. So can early adopters transform us into savvy consumers?
